Smartphone users claim more service issues than feature phone users
The Pew Research Center conducted a survey on the usage of mobiles phones in the United States, detailing problems encountered in daily use focusing on dropped calls, unwanted calls, spam and download problems. Satisfaction is the key word when using any phone, be it a smartphone or otherwise, and the results of this survey show that smartphone users experience more disruptions that could lead to a drop in satisfaction. According to the survey, 88 percent of U.S. adults own a mobile phone, of which 72 percent seldom experience dropped...
Published By: Beta News - Friday, 3 August, 2012
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